Any questions feel free to contact us
The SIMPLE products are covered by a warranty against defects in manufacturing or materials from the date of purchase, with Simple Medical (Shenzhen) Limited having no obligations under this warranty in following conditions:
(a) The product was not purchased directly from Seller or through an authorized reseller or distributor.
(b) The product has been altered or modified in any way.
(c) Any components or parts not originally supplied by Seller have been incorporated into the product.
(d) The product has not been used in strict accordance with the Seller’s Instructions for Use.
(e) The product has been subjected to abuse, neglect, misuse, accident, improper storage, or damage caused by the actions or omissions of any party other than Seller.
If you have a warranty issue, please contact service@simplegroup.net
Product Category | Warranty Period |
KNEE | |
SIMPLE® Premium OA Knee Brace S2 | Prefabricated Rigid Brace Frame & Hinges 1 year Pads, straps, clip 6 months |
SIMPLE® OA Knee Sleeve X1 | Prefabricated Rigid Brace Frame & Hinges 1 year Pads, straps, clips 6 months Soft Knee Sleeves 6 months |
SIMPLE® Dual Upright OA Knee Brace M1 | Prefabricated Rigid Brace Frame & Hinges 1 year Pads, straps, clip 6 months |
SIMPLE® Dual Upright Knee Brace H1 | Prefabricated Rigid Brace Frame & Hinges 1 year Pads, straps, clip 6 months |
SIMPLE® Dual Upright Knee Brace H2 | Prefabricated Rigid Brace Frame & Hinges 1 year Pads, straps, clip 6 months |
SIMPLE® Knee Brace H4 PCL | Prefabricated Rigid Brace Frame & Hinges 1 year Pads, straps, clip 6 months |
SIMPLE® Premium Post-Op Knee Brace K1 | Prefabricated Rigid Brace Frame & Hinges 1 year Pads, straps, clip 6 months |
SIMPLE® Post-Op Knee Brace K2 | Prefabricated Hinges 1 year Pads, straps, clips 6 months Soft Knee Sleeves 6 months |
Knee Immobilizer K3 | 3 months |
Knee Immobilizer K4 | 3 months |
SPINE | |
SIMPLE C1 | 3 months |
Simple® LO 108 | 6 months |
Simple® LO 106 | 6 months |
Simple® LSO 200 | |
Simple® LSO 203 | 6 months |
Simple® LSO 208 | 6 months |
Simple® TLSO 301 | 6 months |
Simple® TLSO 302 | Prefabricated Rigid Brace Frame 1 year Pads, straps, clip 6 months |
HIP | |
SIMPLE® Hip Brace N3 | Prefabricated Rigid Brace Frame & Hinges 1 year Pads, straps, clip 6 months |
HAND/WRIST/ELBOW | |
SIMPLE® Post-Op Elbow Brace E1 | 6 months |
Tennis Elbow Brace E2 | 3 months |
SIMPLE® Thumb brace W1 | 6 months |
SIMPLE® Wrist brace W2 | 6 months |
SIMPLE® Wrist brace W3 | 6 months |
SIMPLE® Thumb brace W4 | 6 months |
SHOULDER | |
Arm Sling E3 | 6 months |
Multi-functional Arm Sling E4 | 6 months |
Arm Sling Shoulder Brace E5 | 6 months |
Shoulder Abduction Immobilizer E6 | 6 months |
Clavicle Support E7 | 6 months |
Shoulder Brace E8 | 6 months |
SIMPLE Arm Sling Shoulder Brace E13 | 6 months |
SIMPLE Arm Sling Shoulder Brace E14 | 6 months |
SIMPLE Arm Sling Shoulder Brace E15 | 6 months |
SIMPLE Arm Sling Shoulder Brace E16 | 6 months |
SIMPLE Arm Sling Shoulder Brace E17 | 6 months |
SIMPLE Arm Sling Shoulder Brace E18 | 6 months |
FOOT/ANKLE | |
SIMPLE® Walker B1 | 6 months |
SIMPLE® Walker B2 | 6 months |
SIMPLE® Air Heel A1 | 6 months |
Lace-up Ankle Brace A2 | 6 months |
SIMPLE® Ankle Brace A3 | 6 months |
SIMPLE® Lace-up Ankle Brace A13 | 6 months |
